Our Partners
Dakota Performance Solutions
Federal and Commercial Call Center Services
Automated Call Solutions
Interactive Voice Response Solutions and Advanced Automated Call S0lutions
Certifications
PCI Complaint
CIAC Certification
NIMS Certified
The Payment Card Industry Data Security Standard
PCI applies to companies of any size that accept credit card payments. If your company intends to accept card payment, and store, process and transmit cardholder data, you need to host your data securely with a PCI compliant hosting provider.
NIMS Certified
CIAC Certification
NIMS Certified
National Incident Management Compliant
The National Incident Management System provides a consistent nationwide template to establish Federal, State, tribal and local governments and private sector and nongovernmental organizations to work together effectively and efficiently to prepare for, prevent, respond to and recover from domestic incidents, regardless of cause, size or complexity, including acts of catastrophic terrorism.
CIAC Certification
CIAC Certification
CIAC Certification
Call Center Industry Advisory Council
CIAC is a not for profit corporation established by the call center industry to provide standardized, competency-based professional certification for individuals that lead, manage, and work in call center, help desk, and customer service organizations.
Federal Audits
FDIC and IRS Contractor Security Audit
National Institute of Standards and Technology
Federal Information Security Management Act
If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.
Federal Information Security Management Act
National Institute of Standards and Technology
Federal Information Security Management Act
The Federal Information Security Management Act (FISMA) is United States legislation that defines a comprehensive framework to protect government information, operations and assets against natural or man-made threats. FISMA was signed into law part of the Electronic Government Act of 2002.
National Institute of Standards and Technology
National Institute of Standards and Technology
National Institute of Standards and Technology
The National Institute of Standards and Technology is a measurement standards laboratory, and a non-regulatory agency of the United States Department of Commerce. Its mission is to promote innovation and industrial competitiveness.